🍪 Cookie Policy
This Cookie Policy explains how Carry Africa uses cookies and similar technologies when you visit our website or use our delivery, rider, merchant and customer services.
This policy forms part of our Privacy Policy. By using Carry Africa, you can choose which non-essential cookies you allow through our cookie banner.
1. What are cookies?
Cookies are small text files stored on your device when you visit websites. They help websites work properly, remember useful preferences and improve your experience.
2. Types of cookies we use
- Strictly Necessary Cookies – These are required for the website to work. They support security, login sessions, form submissions, fraud prevention, cookie consent, and core booking or signup functionality.
- Functional Cookies – These help us remember choices such as location preferences, delivery areas, rider or merchant form progress, and other settings that improve your experience.
- Analytics / Performance Cookies – These help us understand how visitors use the site, which pages are useful, and where we need to improve performance or usability.
- Mapping and Location Cookies – Some features may use services such as Google Maps, what3words, or similar location tools to help customers, shops and riders identify pickup and drop-off points.
- Marketing / Third-Party Cookies – These may be used, with your consent, to help us measure campaigns or show relevant Carry Africa information on third-party platforms.
3. How we use cookies
We may use cookies and similar technologies to:
- Enable core website and security functionality
- Remember cookie consent preferences
- Support customer delivery bookings and quote forms
- Support rider, driver, shop and merchant signup forms
- Improve page speed, reliability and user experience
- Understand how people use Carry Africa so we can improve the service
- Support maps, delivery areas, pickup points and location-based features
- Measure advertising or referral campaign performance, where consent has been given
4. Managing your cookie preferences
You can manage your cookie preferences using our cookie banner where available. You can also block or delete cookies through your browser settings:
5. Third-party services
We may use third-party services that place cookies or similar technologies on your device. These may include services for maps, analytics, payments, fraud prevention, video, forms, advertising, or customer support.
Examples may include Google Maps, Google Analytics, what3words, YouTube, Microsoft services, payment providers, or other tools used to operate Carry Africa. These third parties process data according to their own privacy and cookie policies.
6. Location-related technologies
Carry Africa may use location-related technologies to help identify pickup and drop-off points, rider locations, merchant pickup points, delivery areas and route information. Where browser location is used, your device or browser should ask for permission first.
7. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in the law, our technology, our services, or the way Carry Africa operates. Please check this page periodically.
8. Contact us
If you have any questions about how we use cookies, please contact us:
Email:
support@carry.africa
Last updated: 08 July 2026